We are committed to protecting your privacy

​

When you shop on www.raikamo.com (the Website), which we own and maintain, we require information to process your order, ensure safe and secure delivery, and to make your visit to the Website a more enjoyable shopping experience.

By registering with us, you are consenting to the collection of your personal data as required to provide you with a personalised shopping experience.  If you place an order with us, we need to collect and  hold, as required, personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. 

Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

​

Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

​

Our Website uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our Website in future.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

 

HOW TO ACCESS OR CHANGE YOUR PERSONAL INFORMATION

If for any reason you are concerned that the personal information held by us is not correct, please visit the Website and, after logging into the Website using the "Log In" menu on the home page, your personal information will be made available for review and change in the "My Account" section within Contact Information, Address Book and Billing Agreements.